Q:How can i get the sample?
A:Samples charge(mould charge) and freight for samples will be on buyer's expense
Q: What is your MOQ?
A:Our MOQ is 2000pcs on our design,if you need customized,need MOQ>5000pcs,
Q: What is your delivery time?
A:Normally, after your deposit, we could finish the production within 7-30days.
Q. What is your payment methods?
A:T/T, L/C, Paypal, West Union, Cash
Q: About the samples terms:
A:The samples cost and freight need to be covered by you.
We will refund when you place the formal order according to sample cost and the total amount of the order.
Q. Can you customize the products as per our requests?
A:Yes, we offer OEM and ODM services.
1). Do Logo on the product
2). Customized products housing
3). Customized packing.
Q:Any Inquiries will be replied within 24 hours
A:We could communicate with each other by email, skype and telephone.
Q: After Sale Service:
A:1).All products will have been strictly Quality Control in workshop before packing.
2).All products will be well packed before shipping.
3). All our products have 1 year warranty and we sure the product will be free from maintenance within warranty period.
Q:Shipping
A: We have strong cooperation with DHL, TNT, UPS, FedEx , EMS, China Air Post and many Forwarder Agency.
We also accept that your pointed forwarders.